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Terms & Conditions

Last updated: 1 May 2026

1. Who you are contracting with

KitchenSync (the "Service") is operated by Caelan Verkuijl ("we", "us", "our"). By using the Service you ("you", "user") enter into a binding agreement with Caelan Verkuijl on these terms.

2. Acceptance

By creating an account, accessing, or continuing to use the Service you agree to be bound by these Terms. If you do not agree, do not use the Service. You confirm that you are of legal age in your jurisdiction and, if acting on behalf of an organisation, that you have authority to bind it.

3. The Service

KitchenSync is a shared visual grocery list that lets households browse a catalog, add items, and synchronise their list across members. Some features (such as Synced Kitchen) require a one-time purchase.

4. Account & accuracy

You are responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date.

5. Acceptable use

You agree not to misuse the Service. In particular, you must not:

  • use the Service for any unlawful, fraudulent, or harmful purpose;
  • send spam or harvest data from other users;
  • infringe anyone's intellectual property or privacy rights;
  • upload malware, attempt to probe, scan, scrape, reverse engineer, or otherwise interfere with the security or integrity of the Service;
  • resell, redistribute, or circumvent technical limits of the Service.

6. Intellectual property

The Service, including its software, design, branding, and content (other than your own data) is owned by Caelan Verkuijl and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. You retain ownership of the lists and content you create; you grant us a limited licence to host and process them solely to provide the Service.

7. Payments — Paddle as Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payments, billing, taxes, cancellations, and refunds are governed by Paddle's Checkout Buyer Terms. Our refund handling is described in our Refund Policy.

KitchenSync's Synced Kitchen feature is sold as a one-time purchase. Prices are displayed at checkout in your local currency where supported.

8. Service availability

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, all implied warranties (including merchantability and fitness for a particular purpose) are disclaimed.

9. Suspension & termination

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay, present a security or fraud risk, or repeatedly or seriously violate our policies. You may stop using the Service at any time. On termination, we may delete your account data after a reasonable period.

10. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is not permitted by law.

11. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your content, your use of the Service in breach of these Terms, or your violation of applicable law or third-party rights.

12. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service. Continued use after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the jurisdiction in which Caelan Verkuijl is ordinarily resident, without regard to conflict of laws principles. Disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact

For questions about these Terms, contact Caelan Verkuijl through the support contact listed on this site. For purchase-related questions, contact Paddle at paddle.net.

See also our Privacy Notice and Refund Policy.